Client Data Protection Compliance Pack

What is included

• Helvino's ODPC Certificate of Registration (Data Processor).
• Your signed Software Services & Data Protection Agreement.
• Information Security Policy, Data Breach Response Policy, and Data Retention and Deletion Policy.
• Technical Security Standards, with a statement of how they apply to your system.
• The sub-processors and hosting locations that apply to your system.
• Our Data Protection Officer's contact details.

Help we provide on request

• Technical input for your Data Protection Impact Assessment, under section 31 of the Act.
• Exports of your data, and help responding to data subject requests.
• Answers to supplier due-diligence questionnaires.
• Details of any incident affecting your data.

What remains your responsibility

As Data Controller, you remain responsible for your own ODPC registration where required, your privacy notices, your lawful basis and consents, and your own impact assessments. Helvino's registration does not cover these.

How to get it

Email info@helvino.org with the subject "Compliance pack" and the name of your organisation and system, or raise a support ticket in your client portal.