Data Protection
Your Data, Handled to the Letter of the Law
When you run your organisation on a Helvino system, you trust us with information about real people. This is how we earn that trust, in writing.
Registered with the ODPC
A registered Data Processor under Kenyan law
Helvino Technologies is registered as a Data Processor with Kenya's Office of the Data Protection Commissioner under the Data Protection Act, 2019. Scan the QR code on the certificate to read its registered details.
- Registered name
- Helvino Technologies
- Category
- Data Processor
- Certificate serial no.
- 33262
- Identification
- 636-299D-208E
- Valid until
- 10 November 2028
Who is responsible for what
When we run a system for you
You are the Data Controller and Helvino is your Data Processor. We process your records only to deliver the service and only on your instructions. The data remains yours, and this is the role our ODPC certificate covers.
When we handle our own records
For website enquiries, our staff and our business contacts, Helvino decides how the data is used and follows the Act's duties for controllers. Our current certificate is for the Data Processor category and we do not claim a separate Data Controller certificate.
Our framework
Version 1.0, last updated 11 November 2026. Reviewed at least once a year.
Privacy PolicyWhat personal data Helvino collects for its own purposes, and your rights.Client Data Processing AgreementThe terms that govern how we process personal data on your behalf.Information Security PolicyThe rules Helvino and its people follow to keep information safe.Data Breach Response PolicyWhat happens, and how fast you hear from us, if something goes wrong.Data Retention and Deletion PolicyHow long data is kept, and how it is removed.Technical Security StandardsThe security controls we build and operate to.Sub-processors and International TransfersThe suppliers that help us deliver the service, and where data goes.Data Subject Requests ProcedureHow individuals exercise their rights over their personal data.Client Data Protection Compliance PackEverything your auditors, board or regulator will ask us for.
Talk to our Data Protection Officer
For questions about your data, a compliance pack, or to report a concern.
info@helvino.org