Privacy Policy

Helvino Technologies Limited ("Helvino", "we", "us", or "our") provides IT solutions and services to clients in Kenya and worldwide. This Privacy Policy explains what information we collect through our website, why we collect it, and how we handle it.

Information We Collect

• Contact form and quote requests: name, email address, phone number, company name, and the message you send us.
• Client reviews: name, email address, company (optional), rating, and review text you choose to submit.
• Blog comments: name, email address, and comment text.
• Technical information: IP address and basic request metadata, collected automatically for security purposes such as rate-limiting abusive form submissions and login attempts.

How We Use Your Information

• To respond to your inquiries and provide requested quotes or consultations.
• To moderate and, where approved, publish client reviews and blog comments.
• To protect our systems against spam, abuse, and unauthorized access.
• To send service-related communications you have requested.

We do not sell your personal information to third parties.

Cookies

Our website currently uses only the essential cookie required to keep an administrator signed in to the admin dashboard; this cookie is not set for ordinary visitors. If we add analytics or marketing cookies in the future, we will update this policy and request your consent through the cookie banner shown on the site, in line with applicable law (including the EU/UK GDPR and similar regimes).

Data Retention

We retain contact submissions, reviews, and comments for as long as reasonably necessary to respond to your inquiry, maintain business records, or comply with legal obligations, after which they may be deleted or anonymized.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the details below.

Contact Us

For privacy-related questions or requests, email us at info@helvino.org.

This policy is provided as a general description of our data practices and does not constitute legal advice. If you require a policy tailored to specific regulatory obligations (e.g. GDPR, CCPA), we recommend having it reviewed by a qualified lawyer.